MyRepairTicket
Ticket Management System
MyRepairTicket
📊 Dashboard

All Tickets

Advanced Filters

Legacy
to
Ticket # Customer Device Status Tech Date Total Balance Actions
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Create New Ticket

Customer Information

Device Information

Pricing & Services

Final price may vary based on diagnosis
Staff Use Only

Customer Database

Name Phone Email Total Tickets Actions
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Invoices

Invoice # Ticket # Customer Date Amount Balance Status Actions
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Reports & Analytics

Total Outstanding
$0.00
Unpaid Invoices
0
Payments Today
$0.00
This Month
$0.00

Outstanding Invoices

Invoice # Customer Date Total Paid Balance Status Actions
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Payment History

Total Payments
$0.00
Cash
$0.00
Card
$0.00
Zelle
$0.00
Check
$0.00
Other
$0.00
Date Invoice # Amount Method Notes Recorded By
Select date range and click Load Report

Shop Settings

PNG, JPG or SVG · under ~600 KB · shows on receipts & labels
Saved ✓

These details appear on your customer receipts, intake forms and labels. Update them any time — changes take effect immediately.

User Management

Username Name Role Created Actions
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Add User

Add New Customer

↩ Refund Invoice

Refunding — collected so far: .
This records a negative payment (audit trail) and marks the invoice Refunded.

Record Payment

Invoice #
Current Balance

Payment History

Date Amount Method Notes By
No payments yet

Customer Profile

Edit Customer

⚠️ You're changing this customer's phone number. All of their tickets, invoices, and notes will move with them automatically — nothing will be lost.

Print Intake Form

Print Label (1" x 2.125")

Preview:

Your Shop
Your Shop
💡 Tip: Set your printer to custom size 1" x 2.125" for label printers

Edit Ticket

Customer Information

Device Information

Pricing & Services

Final price may vary based on diagnosis
🔒 This ticket is billed by an invoice. The price is set on the invoice — edit that invoice to change what the customer owes. Changes to the price here won't affect the balance.
Staff Use Only

Edit Invoice

Customer Info (optional — leave blank for anonymous walk-in)

Line Items

Subtotal: $0.00
%
Tax (8.25%): $0.00
Total: $0.00
Paid (amount tendered):
Payment Method:
Balance Due: $0.00
Change Due to Customer: $0.00